Bobalu Berries Seal

Bobalu Berries

Questions? (855) 44-BERRY

Welcome to BobaluBerries.com

Customer Service

 

Email:

Our general email address is customerservice@bobaluberries.com

 

Account Information:

You can login to your account by clicking here.  Once in your account dashboard, you will be able to manage all of your personal account information, view orders and order status, manage product reviews and more.

 

Phone:

(855) 44-BERRY
(855) 442-3779

 

Pickup Address:

If you would like to pickup your order direct from our Oxnard, California farm, please visit us at the following address:

Bobalu Berries Strawberry Stand
4324 East Vineyard Avenue Oxnard
CA 93036-1056

 

Shipping & Delivery:


Nationwide Shipping

We ship year-round throughout the United States, with the exception of Alaska. While we can not deliver outside the United States, we can take orders from anywhere in the world for US delivery.

 

Gift Ready Packaging

Every shipment comes with an attractive gift card. You may write a personalized gift card message that will be printed on the card for no extra charge. Bows & gift boxes are included with most products.

 

Safe Packaging

Bobalu Berries team has the most advance and cost effective strawberry packaging ever created. While it may seem more expensive to ship than nonperishable gifts, it is significantly less expensive than trying to do it on your own.

 

How You Can Help Us Get the Delivery Right

Give us the recipients full street address and telephone number. We will validate every address and even give you the option to bypass the returned address if you do not think it is correct. We ask that you please bypass carefully, as carriers do charge us fees when the delivery address is incorrect. Carriers will often leave the package at the front door if no one is home to receive the package. Our safe packaging allows our products to keep deliciously fresh; however, we can’t guarantee your neighbors temptations will subside before you return home. It is best if your recipient knows something is on the way

 

Shipping to a Business Address

If you are sending your gift to a business, hotel or hospital, please be aware that our carriers may deliver the package to a shipping and receiving department. Please let your recipient know to expect a perishable (and delicious!) package. Bobalu Berries is not responsible if the business is closed and the carrier is unable to deliver the package. For business addresses, please include as much information as possible including company name, telephone number, suite or room number, recipient's name and department, if applicable.

 

Delivery Restrictions

Because our carriers do not pick up on Saturday or Sunday, Sundays and Mondays are not available delivery days. Orders will be delivered Tuesday through Saturday. Our carriers do not deliver on New Years Day, Thanksgiving Day, Christmas Day or the day following these holidays. Our carriers are also closed on 4th July, Memorial Day, Labor Day, and as a result cannot deliver the day following these holidays.

 

Privacy & Security:


Your privacy is our number one concern.  We will not sell or share your personal information with anyone.